ORDERING INFORMATION


The information below describes the standard way of handling orders. If you have specific needs or requests, please contact me and I will try to accommodate the request.

FOR INFORMATION ON PURCHASING ARTWORK, PLEASE EMAIL THE ARTIST AT LUANNOSTERGAARD@GMAIL.COM OR CALL (509) 308-7362.


What You Can Purchase:

Giclee Prints on Paper: An archival giclee is printed in the studio using pigment inks on acid free cotton fiber paper to maximize longevity. The print has a two inch white border on all sides for framing purposes.

Box Mounted Pieces: The archival pigment print can be mounted to a custom, hand crafted, flush mount cradle frame. The print surface is hand textured with clear acrylic medium for a brushstroke finish and UV protection. Signed on the front with paint. An information certificate is attached to the back. Hanging hardware is attached and the piece is ready to hang.

Giclee Prints On Canvas : Archival pigment prints on canvas. Add 4” to the above dimensions for the finished size to allow for a gallery wrap. For this reason, 38” x 38” is the largest size in square dimensions available in canvas prints. In rectangular sizes, 38” is one side of the dimension, either width or length, and the other dimension can be up to 20 feet long. Shipped rolled in a tube and ready to stretch. Please add an additional 10% to the purchase price for canvas. Coating Option for Print on Canvas: The print surface on the canvas print can be hand textured with a protective clear acrylic gel medium for the look of brushstrokes and UV protection.  Signed on the print surface with paint. Please specify if you want this option.

Box Mounted Multi-Panel Pieces. Diptych, Triptych and 4 Panel Pieces: Every piece of my work can be divided into two panel, three panel and four panel pieces to fit your space. At your request, I can create an example of how a piece will look divided into panels using Photoshop and emailed to you.

Print Sizes: All standard sizes are available, plus custom sizes. 44” x 44” is the largest size in square dimensions available in prints. In rectangular sizes, 44” is one side of the dimension, either width or length, and the other dimension can be up to 20 feet long.

Custom Sizes: Custom sizes differing from the above may be possible but could entail some cropping of the image to achieve the desired proportion. The cost of a custom size is priced at the cost of the size of the paper on which the image is printed. Please ask for a quote.

Pricing:
Please call or email for a PDF price sheet for pricing on the sizes listed below.

DIMENSIONS IN INCHES

18 x 18 Square

24 x 24 Square

32 x 32 Square

36 x 36 Square

38 x 38 Square

42 x 42 Square

44 x 44 Square

16 x 20 Rectangle

20 x 30 Rectangle

24 x 32 Rectangle

24 x 36 Rectangle

27 x 40 Rectangle

30 x 45 Rectangle

36 x 48 Rectangle

40 x 8 Totem

48 x 10 Totem

52 x 11 Totem

54 x 12 Totem

CUSTOM SIZES ARE ALSO AVAILABLE TO FIT YOUR UNIQUE SPACE!


Payment, Shipping, Receiving Your Purchase:

Payment: You may pay for your purchase by Credit Card or PayPal.

Confirmation: When I receive your order, I will be sent an order receipt email. Once I have a chance to review your order, I will send you an order confirmation by email responding specifically to requests you may have made, or adjustments to costs because of shipping or framing preferences.

Shipping: Shipping is calculated by UPS and I will send you a quote. Any other shipping costs that might occur will be calculated when you place your order.

Receiving Your Purchase: Please be sure to open your package carefully and inspect the contents thoroughly. If you have ordered a loose print that arrives rolled in a tube, I recommend that the print be unrolled and handled by a professional framer since loose prints can be easily crinkled or damaged if not handled properly. If there has been any error or damage that needs to be reported, please notify me immediately. Retain all of the packing materials — this is critical for proper reimbursement from the freight carrier.


Returns & Exchanges:
All returns and exchanges must be received by me in re-sellable condition in the original packing materials or professionally packed and return shipped fully insured. If the returned item has incurred damage that is not the responsibility of the shipper, the cost of restoring the item to a sellable state will be deducted from the amount to be refunded or credited for exchange. Refunds will be paid in the manner of payment that was originally provided by you.

Custom pieces: All sales are final.

 © 2019 LuAnn Ostergaard

All material shown on this website, unless otherwise stated, is the property of LuAnn Ostergaard, 2019.